Following our first, highly successful SDC CHANNEL SUMMIT, we're delighted to introduce our second virtual conference. Based on extensive research conducted with attendees at the first event, as well as survey feedback from our Channel data base (based on attendees to the previous SDC Channel Events), we're confident that we've produced an essential education opportunity for the Channel as it seeks to address both the challenges and opportunities of digital change management:
Over the course of two, consecutive morning sessions (giving attendees plenty of time to run their business as well!), we'll be providing invaluable insights, advice and recommended actions to help Channel organisations as both they and their customers get to grips with what it means to create, develop and optimise a truly digital business.
The SDC Channel Summit is free to attend event educating MSPs, MSSPs, System Integrators or Value Added Resellers on the outlook for channel business in 2022 and beyond.
In order to help the Channel to understand and prepare for the major digital opportunities ahead, the SDC Channel Summit will include a mixture of keynote talks, technology presentations leading to roundtable discussions, broken down into four key topics.
Philip has worked as a trade publication journalist and editor for over 30 years, during which time he has come to specialise in the technology and environmental sectors. In recent work, he has helped to launch a number of IT-focused and water industry publications and events, alongside his lead editor role on Angel Business Communications' Digitalisation World media platform. Zoom video interview recordings - borne out of lockdown - are his current work-related passion!
The SKILLS + TRAINING session will focus on how Channel companies need to develop a flexible, hybrid business model, to take advantage of both their ‘traditional’, ongoing hardware and software sales, as well as optimise the many cloud and managed services opportunities. Channel employees need to learn new skills in order to thrive in this new world. Meanwhile, Channel customers, increasingly challenged to find the right quantities and levels of skilled employees as they develop their digital transformation strategies, are looking for expert partners who can provide the necessary technical expertise and resources. Technology skills and training have never been more important!
In this keynote, Ian Luckett, MSP Business Coach and Leadership Expert, will share with you the 3 key pillars to MSP Leadership Success. You will learn why, in many ways developing your own Leadership Skills and that of your team can help you seriously increase the profitability, team efficiency and scalability of your business. If you have ever wondered what the secret ingredient is to breaking the £1.0m t/o barrier and beyond is, then look no further than inside your team.
Presented by Ian Luckett - Keynote speaker and moderator IT & MSP Business Growth Expert IT Experts Ian Luckett is a multi-talented IT & MSP business growth expert with over 20 years' experience as a mentor, coach and business strategist. Over the years of working at various blue-chip companies holding a variety of senior positions, no one fits the profile better than Ian to help you build a profitable IT & MSP business by increasing your sales, productivity and profits. |
Managing Director Wingman Marketing Ltd
Presented by Dave Sutton Managing Director Wingman Marketing Ltd Dave is the Managing Director at Wingman, the MSP marketing, sales & digital agency. At the start of his career within MSP-land, he started working for a family business – growing their revenue by 5 times over the course of 3 years. He then spent the rest of his career working at the corporate end of the sector, leaving to form Wingman in 2017. |
Presented by Neil Smith Managing Director Reformit I have over 25 years experience in the IT industry - 22 of them running my own IT company. I started working out of a bedroom on my own but now own a thriving small business based in Cheltenham. ReformIT is a Managed Service Provider, essentially providing an out-sourced IT department to small and medium sized businesses. We are a Microsoft Silver Partner, Cloud Service Provider and Small Business Specialist. We can provide everything from a quick bit of phone support to complete business IT solutions with all the required on-going services and support. We specialise in Security, SharePoint and Office 365 but have a very wide range of skills that covers the vast majority of small business requirements. My goal is to grow the business into one of Gloucestershire's best IT companies while still retaining the personal, friendly and professional service we are known for. |
CEO of Stuart Warwick
Presented by Stuart Warwick CEO CEO of Stuart Warwick Stuart is an MSP specific business coach, creator of the Scale With Confidence Model and founder of the MSP Mastery programme which helps MSP’s scale with confidence to £1million or, if already there, to go faster. With 96% of MSPs failing to exceed seven figures Stuart’s mission is to help MSP’s scale confidently and build a business that works for them rather than them for it - giving them more time, profit and freedom. As a non-techie he brings a focus to scaling that most technical owners struggle to embrace giving them the confidence to tap into their true potential and that of their business. |
End users embarked on their digital transformation journeys are all focused on some common objectives: speed to market, scalability, flexibility, agility. The best way for the Channel to help? By embracing these same objectives within their own organisations. By ensuring that your Channel business is not a technology bottleneck, but a business enabler, you’ll enjoy sales success as you partner with your customers to help them optimise their (likely hybrid) IT environments.
In this keynote, Fiona Challis, MSP Sales Expert, will share with you the 3 must-have sales strategies that she implements with the leading MSP's she mentors to grow their business by 33% and the secret sauce to answering the 3 most critical questions that every MSP should be able to answer with unshakable confidence: 1: Why should I buy from you 2: Why should I pay you more than any other MSP 3: How do you differentiate Fiona is widely recognized in the MSP community for her energy and enthusiasm and her knack of simplifying the sales process for MSP's.
Presented by Fiona Challis - Keynote speaker and moderator Global MSP Sales Expert Next-Gen Sales Training Fiona Challis is a global MSP sales expert and a highly sought-after speaker and trainer on sales transformation, shifting from transactional selling to selling business outcomes, increasing recurring revenue streams and driving predictable and profitable growth. She has earned many accolades from the best leaders in the technology world like Connectiwse, Datto, Network Group, HPE, Microsoft, Google, Cisco, Tech Data, Ingram, McAfee, Avast and many Top VARS, MSP’s and Service Providers globally. She is praised for her leading-edge training programs, her market knowledge and ability to see several steps ahead, her unique and innovative approach to sales transformation, her passion for helping partners of today to succeed in a rapidly changing market and her infectious enthusiasm! |
MSP Marketing Edge
Presented by Paul Green MSP Marketing Expert MSP Marketing Edge Paul Green is an MSP marketing expert, based in the UK, working with 600+ MSPs all over the world. He helps MSPs improve their marketing and generate more leads with his MSP Marketing Edge programme. Paul's a former journalist and radio presenter, and has been working with MSPs for 6 years now. He's also the author of Updating Servers Doesn't Grow Your Business. You can get a free copy posted to you by visiting www.paulgreensmspmarketing.com |
CEO Agilitas IT Solutions
Presented by Paul Skelt Sales Director Agilitas IT Solutions Paul has over 35 years experience in senior Leadership roles in Global IT Managed Services. 20 years in Director level roles in BT Global Services, focused on working with Global PLCs to transform their IT Infrastructure, 10 years of that leading the Global Retail sector and 5 years in senior Channel roles developing Channel strategies to scale globally across multiple technologies and vendors. |
SIMPLIFYING THE SOLUTION STACK – time and time again Channel surveys (including our own) reveal an apparent contradiction: Companies are fed up with the increasingly large and unwieldy technology portfolios they have developed in order to meet customers’ expectations; but they are also very much wanting to add innovative solutions, many of them based on new and emerging technologies, such as 5G, IoT and the edge, artificial intelligence, data analytics and high performance computing. This session will help Channel organisations to understand how to develop and optimised solution stack – how to rationalise their existing solution offerings as well as how to evaluate new opportunities. The temptation is to try and be all things to all customers. In reality, knowing what you don’t or can’t provide to customers is as important as knowing where your strengths and expertise lies!
Presented by Daniel Welling - moderator Director Welling MSP Daniel started his career in IT in 1995, following a sales track, working for VARs and quickly developing a consultative approach to new business and account management, leading to Sales Management within a few years. The urge to do more resulted in forming an IT support business (what today we call an MSP) in 2002 which developed over the following 12-years with the obligatory highs, lows and lessons learned. In 2014 the opportunity arose to exit the business in a trade sale, allowing Daniel to pursue his non-IT interests, which have included further highs, lows and lessons in the fields of motorsport and soft drinks, whilst remaining involved with the MSP market through being an active member of MSP communities, taking a part time role with the acquirer of his business and growing a base of other MSPs with whom he has worked as a mentor, recruiter, M&A deal maker and advisor. More recent commercial interests include co-founding The MSP Finance Team, delivering MSP-tailored bookkeeping and accounting services. In 2020 Daniel was elected to the CompTIA Executive Council for the UK Business Technology Community whilst also coordinating the London SBSC (now Tech Tribe) MSP regular meet ups. |
Presented by Ian Luckett - Keynote speaker and moderator IT & MSP Business Growth Expert IT Experts Ian Luckett is a multi-talented IT & MSP business growth expert with over 20 years' experience as a mentor, coach and business strategist. Over the years of working at various blue-chip companies holding a variety of senior positions, no one fits the profile better than Ian to help you build a profitable IT & MSP business by increasing your sales, productivity and profits. |
Doing more with less is the small business owners' mantra, and here's how we can help! Kaseya VSA gives you the power to manage more endpoints with automated workflows and seamless remote management. Understand how you can leverage Kaseya VSA to manage more endpoints without increasing headcount. The session covers insightful discussions on how to: - Discover and monitor all your assets; view endpoint connectivity in the network topology map - Automate software patch management - Automate common IT processes and auto-remediate incidents - Leverage remote endpoint management to quickly resolve issues
Presented by Marwin Marcussen KASEYA Marwin Marcussen is EMEA Sales Engineering Manager with Kaseya. Marwin has worked with Kaseya for over 10 years and he consults with customers, prospects and channel partners all over the EMEA region to understand their requirements and show how Kaseya can solve specific problems from a technical standpoint. Prior to joining Kaseya, Marwin worked in IT Security with Kahuna Managing Security. |
Presented by Sean Sears Vice President, Partner Sales, EMEA Park Place Technologies As Vice President, Partner Sales, EMEA, Sean is responsible for leading all aspects of the Park Place Technologies Partner business in the region, with a focus on ensuring customer satisfaction, business development and growth. Prior to his current role, Sean has served Park Place in two other positions; Vice President, Sales, Canada and as Managing Director in EMEA for the past 3 years. Sean is a seasoned tech executive with over 30 years of experience in the global market with a proven track record. Before joining Park Place Technologies, Sean worked throughout North America, UK, Europe & South Africa, where he has been in leadership roles developing strategies and managing aggressive growth plans for several organisations including senior positions at Nortel Networks, American Express and Vonage. |
Presented by Daniel Welling - moderator Director Welling MSP Daniel started his career in IT in 1995, following a sales track, working for VARs and quickly developing a consultative approach to new business and account management, leading to Sales Management within a few years. The urge to do more resulted in forming an IT support business (what today we call an MSP) in 2002 which developed over the following 12-years with the obligatory highs, lows and lessons learned. In 2014 the opportunity arose to exit the business in a trade sale, allowing Daniel to pursue his non-IT interests, which have included further highs, lows and lessons in the fields of motorsport and soft drinks, whilst remaining involved with the MSP market through being an active member of MSP communities, taking a part time role with the acquirer of his business and growing a base of other MSPs with whom he has worked as a mentor, recruiter, M&A deal maker and advisor. More recent commercial interests include co-founding The MSP Finance Team, delivering MSP-tailored bookkeeping and accounting services. In 2020 Daniel was elected to the CompTIA Executive Council for the UK Business Technology Community whilst also coordinating the London SBSC (now Tech Tribe) MSP regular meet ups. |
Presented by Perry Ashby Chief Executive Urban Network Perry Ashby began his career in 1990 within the Telecoms industry, moving into the IT sector in 1999. Currently the Chief Executive of Urban Network, Perry is passionate about delivering great service, the foundation of which is to understand your client. He believes that working in partnership with clients provides a unique insight to deliver a professional, reliable and individual service. Working together to not only realise but further exceed their expectations and potential. An active member of many industry associations & groups, with previous roles as Vice-Chair of the global Computer Industry Association, CompTIA and holding a current position as The Network Group Chairman. |
Presented by Phylip Morgan Chief Channel Officer, Pax8 EMEA Pax8 As Chief Channel Officer of Pax8 EMEA, Phylip provides leadership, guidance, and support to successfully extend the company’s key channel and marketing objectives to EMEA markets. He develops, plans, and executes strategic initiatives that drive the company’s channel growth and exposure in the EMEA regions. Through Phylip’s efforts, Pax8 is reaching global partners and leading the digital transformation worldwide. Phylip has spent over 30 years helping various technology companies expand globally and achieve significant success. He has led several companies as Chairman and Director and founded nine of his own, empowering organizations to become operationally efficient and effective through technology. Phylip holds an M.A. in Missional Leadership from Bangor University, is the Pastor and Co-Founder of Calon Church, and sits on the board for several companies and non-profits. He enjoys working with small business owners and spending time with his wife and three daughters. |
SELECTING THE RIGHT SECURITY PARTNERS is one of the major challenges facing both the Channel and their customers. There are 1000s of cybersecurity vendors, offering a whole range of solutions – none of which, in isolation, offer true end-to-end security. So, Channel companies need to understand what technology components are an essential part of any robust, comprehensive security offering which will meet their customers’ expectations. And the stakes couldn’t be higher. Hardly a day goes by without a news story focusing on a high profile ransomware and/or an organisation which has fallen foul of compliance legislation. And, of course, the security landscape doesn’t stand still, so developing and maintaining an optimised security offering is an ongoing process. However, succeed with security and the rewards are plentiful – customers are looking for trusted security partners!
We explore how todays MSPs can offer the services that customers will need in the next 5 years from Cybersecurity to compliance and more.
Presented by Mostyn Thomas - Keynote speaker and moderator CEO Astrix 20 years experience working with MSPs, including founding and running Astrix Integrated Systems in 2001, which he sold in 2018 to concentrate on Cybersecurity. Much of his work with MSPs is to deliver effective Cybersecurity solutions to the MSP company itself and their customers through best practice and awareness training. In addition to his unique experience, Mostyn holds security certifications from Comptia, British Computer Society, National Cyber Security Centre and is a qualified Cyber Essentials assessor. Mostyn lives in South Wales where he enjoys cooking, mountain biking, football and motorsport. |
Presented by Michael Breeze Director of Channel, EMEA Pax8 As EMEA Director of Channel at Pax8, Michael drives strategic initiatives to increase its presence within the EMEA IT channel. Michael is responsible for delivering the award-winning Pax8 partner program to new markets, expanding partner enablement programs globally, and building partnerships throughout the IT community. Under his leadership, Pax8 empowers international partners to achieve success with cloud technology through its advanced marketplace of innovative solutions. In his career spanning over 20 years, Michael has helped vendors, MSPs, and IT solution providers gain a competitive advantage and achieve scalable growth. Before Pax8, he spent time at Datto, helping them become an international market leader. Michael holds a B.A. in Business and is a chartered marketer with the Chartered Institute of Marketing. Michael enjoys spending time with his wife and two young children, traveling to festivals in his VW camper, or enjoying his passion for sport. Fun fact about me: When playing cricket I bat left handed and bowl right handed. |
Presented by Tom Welton Manager of Solution Engineering Pax8 I currently manage the Solution Engineering team across Pax8 EMEA. Working for Pax8 for nearly 4 years, I have spent the better half of the last 2 located in Bristol, England. Before Solution Engineering, I wore a few technical hats working in the Provisioning and Service Desk departments. In my time at Pax8, I have had hundreds of conversations with MSPs about the security technologies and practices in place not only for their customers, but for their own internal environments. The team and I have adopted a ‘student for life’ learning mentality to cloud tech, staying current with the latest updates and newest SKUs. My certifications include the Microsoft Enterprise Admin Expert as well as the CompTIA Security+, in addition to a few other Microsoft and additional vendor specific technical training competencies. In my free time I enjoy keeping current with the space industry, hiking, and camping under the stars. |
Presented by Paul Benedek Director Excis Networks Paul, is often described as the missing link between legal, business and technology as he is one of the few people to bridge the cross company gap in compliance, translating complex legislative and technical requirements into privacy and cybersecurity deliverables as well consulting on or delivering privacy, cybersecurity and cloud related projects. Paul specialises in cloud privacy and cybersecurity. He has many years of international experience working in regulated and non-regulated industries, working on compliance and cybersecurity projects and programs. He is a Certified Information Privacy Professional (CIPP/E), a Certified Information Privacy Manager, a Certified International DPO (University of Maastricht), a Certified Data Privacy Solutions Engineer, a Certified Cloud Auditor and is also certified in Cloud Security (CCSK). Paul leads the Cybersecurity and Privacy Practice at Excis Networks, an award-winning cybersecurity consultancy that was awarded the cybersecurity consultants of the year award 2021 by Innovation & Excellence Awards. Excis helps many different organisations with their cybersecurity needs, helping them to implement and adopt cloud-based technologies as well as advising them on the requirements for lawful and compliant operation with legislation such as the GDPR, the NIS Directive and other regulations. Excis is a Cloud Security Alliance Solution Provider for Cloud Privacy and certification to their STAR standard and their Privacy Code of Conduct. Excis is also a part of the GDPR Centre of Excellence for the CSA and helps the CSA and their members on policy, responses and technical standards definitions for cloud standards that meet the GDPR and other legislation. |
Diamond partner, Keynote Presentation, and Roundtable Participant
Discover how ID Agent is the tool you need to show your clients exactly where their Dark Web vulnerabilities are, build trust and win new revenue. Join us for a quickfire 15-minute demo where we show you how simple, quick and effective ID Agent Dark Web Monitoring is and discuss real life use cases. This is the inside track on how MSPs are winning new business from ID Agent DWM.
Join the us to understand:
- How Dark Web Monitoring finds and displays absolutely all compromised employee credentials
- How utilising automated features will decrease your workload and increase customer value
- The different reports that your MSP can utilise to win new business, protect more clients and streamline operations.
Presented by Brian Doty Channel Development Manager ID Agent Brian is a technology sales professional with 18 years of experience from retail to B2B and channel development. Getting his start in the wireless and copier industries, with Sprint and Xerox, Brian understands challenges to selling technology services to organizations of all sizes. At Continuum he worked with MSPs to help them scale and grow their business and deliver cybersecurity strategies to their clients. Prior to joining Kaseya, Brian was the Director of Sales for a managed service provider in the Pittsburgh region. |
Even before the pandemic hit, businesses were embarking on their digital transformation journeys, where the user experience – both that of employees and customers – was the major focus. Many months on and digital acceleration has become the new normal. And the user experience matters more than ever before – it can literally be the difference between a company staying in business or not. The Channel is perfectly placed to provide organisations with the necessary IT tools to ensure the optimised user experience. And the SDC Channel event will show you how.
Wednesday 11th May 2022 BST | ||||||||||||||||||||||||||||||||||||||||||
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Become a partner of the event if you are a hardware/software vendor, service provider, distributor, hosting/datacentre providers, cloud service providers and you are interested in engaging with our qualified audience of MSPs, MSSPs, System Integrators and Value Added Resellers
We introduce a unique publication which is aimed at educating MSPs on the key topics to help them sustain digital excellence, to be published as a quarterly magazine in 2022. This magazine will be led be industry insights from MSPs, analysts, industry experts, vendors and distributors.
As businesses have sought to come to terms with the impact of Covid-19, the Channel has had a crucial role to play in providing the technology solutions which have enabled so many to survive, if not actually to thrive, during the past year. As we begin to emerge from the immediate threat of the pandemic, the Channel now needs to help companies of all shapes and sizes to understand their future, sustainable IT needs.