• SDC Channel Live

    Sustaining Digital Excellence

    6th July 2021


    The Channel’s role in optimising both the employee and customer digital experience.

Register today!

Reserve your place, the virtual event is free to attend for qualifying delegates and will be focussed on a series of roundtables covering key topics for MSPs.

As businesses have sought to come to terms with the impact of Covid-19, the Channel has had a crucial role to play in providing the technology solutions which have enabled so many to survive, if not actually to thrive, during the past year. As we begin to emerge from the immediate threat of the pandemic, the Channel now needs to help companies of all shapes and sizes to understand their future, sustainable IT needs.

In the early days of the pandemic, almost all businesses went into firefighting mode. Five years of a digital transformation roadmap were collapsed into a few weeks or months of frantic activity. The focus was on survival – enabling a remote workforce, developing a new, virtual business model, or just keeping the lights on. The Channel stepped up as part of the digital solution providers who so successfully enabled so many organisations to adjust to the new normal.

A year on, and businesses now need to start making decisions as to which of their pandemic-triggered changes are to remain and which can be stood down. Hybrid working looks to be the future. This places major demands on a company’s IT infrastructure. Demands which may have been met with a temporary solution during the pandemic, but which now need a more permanent, resilient approach.

Thousands and thousands of end users are faced with many, many digital challenges which the pandemic brought to a head. And in almost all cases, they are looking for outside guidance and help to plot their way forward – to optimise the digital experience both for their workers and their customers. The Channel is perfectly placed to take on this trusted IT advisor role. The Channel can help businesses to understand the challenges and opportunities ahead, and how best to prepare for them. Some kind of hybrid IT strategy is almost certainly the solution, and the Channel can bring together all the necessary components (private and public cloud, managed services, hardware and software, connectivity and the like) to help companies face the future with confidence.

The SDC Channel Summit will include a series of 50 minute roundtable sessions, educating MSPs on the key issues they face as they look to be a partner in their customers digital transformation journey. The roundtable format will allow for meaningful discussion, thought leadership and the forging of new business partnerships.

Key elements of the Online Summit

  • One 10 minute pre-recorded keynote presentation from an industry expert, per roundtable.
  • 3 minute pre-recorded presentations from event partners per roundtable (a maximum of 5 partners per session)
  • 50 minute live roundtable, involving industry experts. Live Q&A – discussion and interaction will be an integral part of this event
  • Four 1 hour 15 minute sessions spread over one day
  • The event will take place on the leading virtual and hybrid event platform ‘Connect’
    • Every event partner will have a digital sponsors booth
    • Live networking via text and video
    • Live networking room, before and after the event
  • The event will be on-demand for 3 months

BECOME AN EVENT PARTNER REGISTER

Register to attend the series of seminar’s if you are a MSP, MSSP, System Integrator or Value Added Reseller. Thought leadership by industry experts on the key issues facing the channel and you will be given the information to help you grow, become better skilled and become more efficient.

The Roundtable Sessions

The SDC Channel Summit is free to attend event educating MSPs, MSSPs, System Integrators or Value Added Resellers on the outlook for channel business in 2021 and beyond.

In order to help the Channel to understand and prepare for the major digital opportunities ahead, the SDC Channel Summit will include a mixture of keynote talks, technology presentations leading to roundtable discussions, broken down into four key topics.

CONFERENCE CHAIR

Ian Luckett

IT & MSP Business Growth Expert @ IT Experts

Ian Luckett is a multi-talented IT & MSP business growth expert with over 20 years' experience as a mentor, coach and business strategist. Over the years of orking at various blue-chip companies holding a variety of senior positions, no one fits the profile better than Ian to help you build a profitable IT & MSP business by increasing your sales, productivity and profits.
CONFERENCE CHAIR

Phil Alsop

Editor @ Digitalisation World

Roundtable 1: Developing your Channel business for a post-pandemic world – the need for efficiency and automation

The Channel itself faced some major challenges in order to help its customers meet the ‘chaos’ of Covid-19. Logistics, supply chains, technology offerings – all came under pressure like never before. While the Channel can be rightly proud of the role it played in helping end users adjust to a whole new set of business demands, there’s no doubt that many channel organisations need to plan for the post-pandemic world. The watchwords of digital transformation - flexibility, agility, scalability and speed - are as much the watchwords of the Channel as its customers. How to best develop these attributes? Through internal re-organisation? Through mergers and/or acquisitions? Through partnering and collaboration? To consolidate or expand – both the business and the technology solutions? Through more use of automation? Through any or all of these approaches? This session will help attendees to evaluate their many options, to understand how to optimise their business opportunities, to ensure future growth and success.

KEYNOTE & Moderator - Building a High Performing Leadership Team That Drives Your Tech Businesses Growth

In this keynote, Ian will share with you the secrets to building and leading a high performing Senior Leadership team that will drive consistent, measured and sustainable business growth in your IT, MSP and Tech business. So many organisations today totally overlook investing in their Leadership Development, Business Performance Reporting and People Strategy, because it is seen as a luxury, not essential and frankly too complicated! Ian will show you that with just a few tweaks in your own internal business ‘Operating System” can lead to a higher performing organisation, a more engaged workforce and an easier and more enjoyable place to work! Bring your note pad, ipad, notebook what-ever you use, because as usual, Ian will be delivering massive value in this Keynote

Presented by Ian Luckett
IT & MSP Business Growth Expert IT Experts
Ian Luckett is a multi-talented IT & MSP business growth expert with over 20 years' experience as a mentor, coach and business strategist. Over the years of orking at various blue-chip companies holding a variety of senior positions, no one fits the profile better than Ian to help you build a profitable IT & MSP business by increasing your sales, productivity and profits.

Co-Moderator

Presented by Chris Timm
Technical Director Sondela Consulting

Chris started Sondela Consulting to focus on his passion for working with MSPs to help them become more successful and more efficient by understanding and utilising their tools more effectively. Sondela is a Zulu word for “Advance” which is a nod to Chris’s Southern African roots and is an apt name with his number one goal being to help MSPs gain a deeper understanding of their investment and realise profitability much quicker.

The 14 years of experience Chris gained through previously running an MSP business combined with working at Autotask has given him greater insight and understanding into both sides of the industry and how a PSA tool can provide efficiencies and profitability when implemented properly. Chris can take you from zero to hero with your PSA tool, using it to its full potential, and maximising every aspect of your business to ensure that every department is working in harmony. In a nutshell, Chris’s passion is to turn your MSP into a “well-oiled” machine.

Chris recently published his first book, “PSA Profitability” to empower MSPs to realise true profitability within their business by leveraging the PSA tool correctly. Chris co-hosts the PSAImpact podcast, a PSA independent series designed to help MSPs worldwide to get the most from their PSA tool and manage their business more efficiently.


Kaseya - Partner presentation and Roundtable participant

Presented by Marwin Marcussen
EMEA Sales Engineering Manager Kaseya

Marwin Marcussen is EMEA Sales Engineering Manager with Kaseya. Marwin has worked with Kaseya for over 10 years and he consults with customers, prospects and channel partners all over the EMEA region to understand their requirements and show how Kaseya can solve specific problems from a technical standpoint. Prior to joining Kaseya, Marwin worked in IT Security with Kahuna Managing Security. 

Roundtable Participant

Presented by Walter Heck
CTO Helecloud

Walter Heck is the Chief Technology Officer at HeleCloud. In his role, Walter is responsible for maintaining high double digit growth rates by expanding HeleCloud’s technical offerings to its customers and working to attract the best AWS consultants. He is also responsible for ensuring these capabilities are integrated with HeleCloud’s existing professional and managed service offerings so that its customers can leverage the best in new technology through the Cloud.

Prior to his current role Heck acted as HeleCloud’s CTO in the Netherlands, where he was responsible for ensuring HeleCloud Netherlands' operation had the technical excellence expected of an AWS infrastructure specialist. Before joining HeleCloud, Walter was Founder of infrastructure service provider OlinData, which HeleCloud subsequently acquired. Walter understands that AWS, and the Public Cloud marketplace as a whole, is on a rapid growth trajectory, and this presents two main challenges: talent acquisition and technical innovation. As HeleCloud continues to grow, Walter’s primary objective as CTO is to expand HeleCLoud’s technical capabilities to remain at the forefront of innovation.


Roundtable Participant

Presented by Alex Louth
Managing Director Logicalis

Alex has spent more than 20 years in the IT channel, amassing a great depth of experience and knowledge in leading services focused businesses to deliver transformational solutions for customers.

Having worked in both start-ups and more established global businesses, Alex owned e-DBA, a company specialising in Oracle software, hardware, managed and professional service. This business, which became Red Stack Tech in 2015 following a merger with 3sixty-analytics and the acquisition of Polish Oracle Partner, Gridwise, won several notable Oracle awards, including Oracle Partner of the Year 2010, 2011 & 2013 and UK, EMEA & Global Oracle Engineered Systems Partner of the Year 2014.

Red Stack Tech was acquired by Data Intensity, a multi-cloud managed services provider, in 2016 and Alex spent the following 2.5 years as International General Manager, integrating and growing the two businesses and leading go-to-market strategies across Europe and Asia Pacific.


Roundtable participant

Presented by Luke Mead
Managing Director LMS Group

Luke Mead is CEO of IT company LMS Group, which he founded when he was just 15 years old. LMS Group is a Microsoft Gold and Cisco Select partner, runs telephony services for NHS health centres and has over 200 clients across the world. Luke, 29, is a keynote speaker on cyber security, business IT alignment, and technology in the workplace. In 2011, he was voted Sussex Young Business Person of the Year.

Roundtable participant

Presented by Terry Storrar
Managing Director UK Leaseweb

Terry Storrar is the Managing Director UK at Leaseweb - a leading Infrastructure-as-a-Service (IaaS) provider. Terry has more than 20 years of experience across a range of specialised services, including managed services, cloud, hosting, implementation and architecture. In his role at Leaseweb, Terry oversees business development and operations in the UK, with particular attention to expanding the company’s cloud product portfolio.

Roundtable 2:The Channel – the perfect partner in a hybrid world

It seems as if everything is ‘hybrid’ these days – hybrid cloud, hybrid workplace, hybrid IT, hybrid data centres. And that’s for a very good reason – one size very rarely fits all. End users need a mixture of on-premise and cloud and managed services; end users need a mixture of private and public cloud; end users need an office base and they need to enable more flexible, homeworking options as well; end users need some of their own IT, as well as some solutions accessed outside of the company; end users need centralised data centres and, increasingly, access to edge facilities. The Channel is perfectly placed to bring together these complex, distributed requirements into a single, coherent IT infrastructure strategy. But, just like the end users they are helping, channel companies need to decide how much of the solution they want or need to own, and how much they need to involve technology partners and collaborators along the way. This session will help attendees to think through this complex IT landscape, to better understand how and where they can contribute best value for their customers.

KEYNOTE and Moderator - The Modern World from Suppliers Perspective

Forecasting and predicating where the world of technology is heading, is often a job that many find tough. However the easiest and best place to look is within the countless surveys done by leading providers around the world. We will be combining data to give you my outlook on what the new world looks like and how we can stay ahead of the curve together.

Presented by Jason Kemsley
Technical Director Uptime Solutions

For the past 9 years I have been helping MSPs deliver a scalable, profitable and customer centric Helpdesk that enables them to work ON their business instead of in it. With year on year growth and 100s of MSPs helped, I now want to share my knowledge with MSPs around the world. So you can avoid the mistakes we fell into.

Park Place Technologies - Partner presentation and Roundtable participant

Presented by Chad Jones
Senior Director, Channel Sales, EMEA Park Place Technologies

Chad Jones has worked in the IT channel space for almost 20 years, with more than half of that time spent with Park Place Technologies. At Park Place, Chad works collaboratively and in partnership with channel partners to help them deliver more strategic value and innovative IT services to their end-user customers.  Chad is responsible for building and growing Park Place’s channel partner community, helping partners to access the services, tools, expertise and geographic footprint Park Place can provide them with.  Chad hails from the US and moved his family to London, UK at the beginning of 2020 to oversee Park Place’s EMEA channel operation.

Partner presentation and Roundtable participant - QUANTUM IS POSITIONED TO BE YOUR STRATEGIC TECHNOLOGY PARTNER FOR THE ENTIRE DATA LIFECYCLE

With Quantum’s portfolio, you can solve customers’ toughest challenges with solutions that are unmatched for performance, data accessibility, and return on investment. Unlock the business value of your customers data for faster insights and better decision making—and protect and store it, securely and at scale, for decades. Our channel-focused business model means our partners and distributors are the key to our success, and you can depend on us to support your efforts every step of the way. We make it easy to leverage our experience, award-winning products, and reputation for channel loyalty. Our highly rated Quantum Alliance Partner Program enables you to find the right opportunities, close them quickly, and of course, make money!

Presented by James Mundle
Global Channel Chief Quantum Storage

James Mundle is responsible for Quantum’s global partner strategy, programs and execution, and is the company’s executive advocate for Quantum’s channel partners worldwide. James brings to Quantum over 35 years of experience leading channel strategy and programs at storage and cloud solution companies, and most recently served as Vice President of Worldwide Channel Programs with VEEAM. Prior to VEEAM, he was Vice President of Worldwide Channel Sales for Seagate’s Cloud Systems and Solutions business, and previously spent 10 years at Hewlett Packard Enterprise in increasingly senior roles leading the storage and industry standard services business in the Americas.

ROUNDTABLE PARTICIPANT

Presented by Andrew Slater
Director Node4

Andy, along with Julian Boneham, co-founded “start-up of the year” winner Onomi, a cloud data platform business in 2014 which was acquired by Node4 in 2016.

Having spent over 23 years in the industry, Andy has a wide range of experience including developing one of the UK’s first remote managed services, building an accredited ISO 27001 ISMS, running cloud practices, achieving product Gartner MQ Leadership and working with thousands of clients to drive transformation. Andy also sits on the prestigious Microsoft Azure Data Partner Advisory Council.

Roundtable participant

Presented by Tiffany Kemp
Chief Executive Officer Devant

An experienced negotiator, deal maker and contract law specialist, Tiffany Kemp encourages business people to use the contracting process to create more profitable deals, delivering profitable, happy customers.

Tiffany is the author of ‘Deal Makers – how intelligent use of contracts can help you sell more and deliver better’ and ‘Essentials of Contract Drafting’. A popular speaker, presenter of webinars on contracts and negotiation, and MC, Tiffany is a contributing editor of the IACCM’s ‘Contract and Commercial Management – an operational guide’ and a Fellow of the Professional Speaking Association of the UK & Ireland (of which she was President 2017/18).


Roundtable participant

Presented by Simon Bennett
Director Cloud and Enterprise Software TechData

Simon is the Director for Cloud and Enterprise Software at Tech Data; responsible for supporting customer growth through delivering best in class platforms, programmes and people, to ensure the channel is supported regardless of the maturity of their Cloud business. Simon has a passion for developing high performing teams and being first to market with innovative solutions to support channel partners. Simon has a proven track record of leading and developing people to drive toward delivering strategic partnerships with vendors and customers

Roundtable participant

Presented by Terry Storrar
Managing Director UK Leaseweb

Terry Storrar is the Managing Director UK at Leaseweb - a leading Infrastructure-as-a-Service (IaaS) provider. Terry has more than 20 years of experience across a range of specialised services, including managed services, cloud, hosting, implementation and architecture. In his role at Leaseweb, Terry oversees business development and operations in the UK, with particular attention to expanding the company’s cloud product portfolio.

Roundtable 3: New technology, changing customer demands and growth in as-a-service technologies

Not only is the Channel expected to help customers with their existing IT infrastructure requirements, there’s also a very exciting future. High performance computing (HPC), 5G, edge, a whole host of artificial intelligence technologies, low earth orbit satellites and other connectivity developments, DevOps and collaboration tools - not to mention ideas and developments that are still on the (digital) drawing board. First up, channel companies need to ensure that they understand these future technologies and trends. Only then is it possible to understand what their impact might be. Only then, can a channel organisation decide if it wants to offer any particular new solution, and whether this should be offered physically or virtually, as a service. And these new opportunities are in addition to the existing world of complexity, where many channel companies are still transitioning from sales of actual hardware and software to more of a cloud and managed services provider model. There are no easy answers when it comes to deciding which technologies and ideas to adopt, nor how best to deliver them to the customer. This session will help channel companies to gain in-depth knowledge to help the decision-making process.

KEYNOTE and Moderator - Making Sense (And Money) In The New Tech Ecosystem

We are in the middle of a major transformation of how companies go to market – in fact, 76% of global CEO’s feel that current business models will be unrecognizable in the next 5 years. Given structural changes in our economy (before and after COVID-19), new buying journeys, subscription/consumption models, marketplaces, and emerging technologies, most firms are now considering ecosystems as the key ingredient to survival (and success). Ecosystems are different than traditional indirect channels in that they are untethered to the financial transaction and focused more on intra-firm value creation, access and attachment to external networks, and partner innovation. Join Jay McBain from Forrester as he unpacks these future trends and walk away with actionable advice on the changing tech market and how to thrive in broader channel ecosystems.

Presented by Jay McBain
Principal analyst for global channels, partnerships, and ecosystems Forrester

Jay McBain is one of the most visible and respected thought leaders in the global channel. Named 2021 Channel Influencer of the Year by Channel Partners Magazine, Top 40 Under Forty by the Business Review, as well as numerous channel magazines top influencer lists, he is often sought out for industry guidance and future trends. He has spent his 27-year career in various executive channel sales, marketing, and strategy roles within IBM, Lenovo, and ChannelEyes. Jay is the principal analyst for global channels, partnerships, and ecosystems at Forrester - one of the most influential global research and advisory firms in the world.

Addigy - Partner presentation and Roundtable participant

Presented by Jason Dettbarn
Founder & CEO Addigy

Jason Dettbarn is the Founder and CEO of Addigy, a world-leading, cloud-based IT management platform for Apple devices. Following a decade of pioneering embedded software engineering at Motorola and Raymarine, Jason shifted to the IT management software industry at CA (Computer Associates) and later on, Kaseya. With this, he inevitably founded Addigy in 2014 and built it privately to become what it is today: a global leader in Apple device management.


Jason holds a Masters in Computer Science with graduate research in Pervasive Computing & Computer Networks at MIT (Laboratory for Computer Science).


IT Glue - Partner presentation and Roundtable participant

Presented by Wilson Sanders
Account Executive IT Glue

Wilson has successfully led the business development team in EMEA from conception, proving integral to driving the region’s remarkable growth since the 2017 opening of the EMEA office in Reading, UK. Wilson regularly speaks at events and is an expert in how IT Glue provides businesses with the means to become leaner, fitter and smarter. 

Roundtable Participant

Presented by Indigo Poole
Partners Manager Global 4 Communications

Roundtable Participant

Presented by Debasish Das
Managing Director Simplex Services

Roundtable Participant

Presented by Alex Louth
Managing Director Logicalis

Alex has spent more than 20 years in the IT channel, amassing a great depth of experience and knowledge in leading services focused businesses to deliver transformational solutions for customers.

Having worked in both start-ups and more established global businesses, Alex owned e-DBA, a company specialising in Oracle software, hardware, managed and professional service. This business, which became Red Stack Tech in 2015 following a merger with 3sixty-analytics and the acquisition of Polish Oracle Partner, Gridwise, won several notable Oracle awards, including Oracle Partner of the Year 2010, 2011 & 2013 and UK, EMEA & Global Oracle Engineered Systems Partner of the Year 2014.

Red Stack Tech was acquired by Data Intensity, a multi-cloud managed services provider, in 2016 and Alex spent the following 2.5 years as International General Manager, integrating and growing the two businesses and leading go-to-market strategies across Europe and Asia Pacific.


Presented by Steve Denby
Head of Sales Enablement Node4

Steve has 25 years’ experience in consultative IT service provision. In 2005 Steve co-founded LETN who was recognised in 2009 by NetApp and VMware as an early advanced Cloud Solutions Provider. LETN was acquired by Node4 in 2014 and Steve joined the Senior management as part of the Sales function. Steve has built out the Sales Enablement team within Node4, overseeing the Presales, Product Management and Vendor Alliances teams. 


 

Throughout his career, Steve has provided board-level advice to many growing UK businesses, matching technology to their business outcomes. Steve is passionate about the practical application of technology in both business and our daily lives.

Roundtable 4: Cybersecurity and connectivity, going to the edge and moving to the cloud

While the pandemic made many demands on digital infrastructure, there were, perhaps, two key areas which came under particular scrutiny: connectivity and security. Remote working required a distributed workforce to be reliably connected to the business. Video conferencing is painful for those with slow, intermittent internet connection (and their colleagues!). But, with many employees based away from major cities and the best connectivity infrastructure, how can they be provided with the speed and quality of connection they need? Remote working also served to highlight the importance of security. While BYOD had already alerted organisations to the risks of employees using their own IT devices for work purposes, homeworking means that home network components have come under intense scrutiny. Additionally, the issues of who is accessing what applications or data, and from where, has become a major headache for IT security departments. Zero trust as a concept is gaining traction, but this approach needs the right technology solutions in place for it to work. This session will explore the ever-present challenges around IT security, exacerbated by the demands of hybrid IT. The very real, and growing, challenges will be examined, alongside the potential solutions – what, how and where they can be delivered.

KEYNOTE and Moderator - We’re losing the cyberwar: What can we change?

Gangs of criminals are breaking into businesses and holding hostages. If it was a physical problem, the outcry would be overwhelming. Why are we losing? What can we change? How do the dynamics of incentives cause problems… and how are solution providers stuck holding the bag? Dave Sobel, host of the Business of Tech podcasts, breaks down the risks and potential strategies for changing the way we’re fighting the war, because insanity is doing the same thing over and over… and expecting different results.

Presented by Dave Sobel
Outspoken Host of the Business of Tech and leading voice in the delivery of IT Services MSP Radio

Dave is the host of the Business of Tech podcast, and owner of MSP Radio. Dave is regarded as a leading expert in the delivery of technology services, with broad experience in both technology and business. He owned and operated an IT Solution Provider and MSP for over a decade, both acquiring other organizations and eventually being acquired. This firm was a winner of multiple awards, including being a finalist for Microsoft’s Worldwide Partner of the Year in the Small Business Specialist category. After his MSP experience, he has worked for multiple vendors at such companies as Level Platforms, GFI, LogicNow, and SolarWinds, leading community, event, marketing, and product strategies, as well as several M&A activities.

ConnectWise - Roundtable Partner & Participant

Presented by Jay Ryerse
Vice President, Cybersecurity Initiatives, ConnectWise ConnectWise

Jay Ryerse is the vice president of cybersecurity initiatives for ConnectWise. He is responsible for driving cybersecurity initiatives throughout the organization and the MSP market as well as providing education around managing cyber risk for ConnectWise partners and their clients. Jay brings more than 25 years of experience in cybersecurity, information technology and security solutions to businesses of all sizes to ConnectWise. He began his current role in November 2019 following ConnectWise’s acquisition of Continuum, where he served as chief technology officer of security products. In this role, Jay was responsible for driving education and awareness of cybersecurity issues and products within Continuum’s partner community. Prior to Continuum, Jay served in a number of leadership positions, including the chief executive officer of CARVIR, a managed cybersecurity firm for MSPs. He also served as vice president and general manager of IT Services at Digitel Corporation after selling his MSP in 2014. Jay is the author of a self-published book titled “Technology 101 for Business Owners.” He is also the 2014 recipient of MSPmentor.net Industry 250 Executives award and Top 501 MSP’s (#201) recognition. He is a Certified Information Systems Security Professional (CISSP).

Duo Security at Cisco - Partner presentation and Roundtable participant

Presented by Helen Patton
Advisory CISO Duo Security at Cisco

With more years working in the Security, Risk, Privacy and Resiliency professions than she cares to say, Helen Patton advocates using information risk, security, and privacy to enable the mission of organizations and to support society at large. Helen is an Advisory CISO at Duo Security (now Cisco), where she shares security strategies with the security community. Previously she was the CISO at The Ohio State University where she was awarded the ISE North American Academic/Public Sector Executive of the Year, and an Executive Director at JPMorganChase. Helen actively encourages collaboration across and within industries, to enable better information security and privacy practices. She believes in improving diversity and inclusion in the workforce, and mentors people interested in pursuing careers in security, privacy, and risk management. Helen has a master's degree in Public Policy and has earned Certified Information Systems Auditor and Certified in Risk and Systems Control certifications from ISACA. She serves on the State of Ohio Cybersecurity Advisory Board and is a founding board member of the National Technology Security Coalition. 

Egnyte - Roundtable Partner & Participant

Presented by Eric Anthony
Director, MSP Community & Enablement Egnyte

Since the age of 15, Eric has been helping people with IT.  From setting up PC’s for friends to owning his own break/fix and managed services companies.  He spent four years in c-level management positions between his break/fix and MSP ventures.  In 2013 he joined the vendor (dark) side of the channel to run the global SE team and a sales team for the ServiceDesk product at LogicNow (formerly GFI Max).  SolarWinds acquired LogicNow in 2016, and he became one of the four Head Nerds.  He currently is the Director of Channel Community and Enablement at Egnyte and serves on the Executive Council for the Managed Services Community at CompTIA.  In his spare time, he runs the All Things MSP Facebook group and creates YouTube videos for MSPs.

LogMeIn - Partner presentation and Roundtable participant

Presented by Adrian Lacusta
Head of MSP EMEA LastPass by LogMeIn

With his background deeply rooted in project management, security and remote work solutions, Adrian brings 20 years of experience in sales and business development to his role as Head of the LogMeIn EMEA MSP Programme. Adrian’s position has placed him at the forefront of two of the hottest topics in recent times – the seemingly clashing requirements for hybrid (new) working while remaining secure an compliant, allowing him to advise hundreds of MSPs, VARs and SIs on how to navigate these tricky times on behalf of their customers ensuring industry-leading levels of password security.

Resello - Partner presentation and Roundtable participant

Presented by Ciaran Bolger
Sales Director, Strategic Business Acronis

On special invitation by the roundtable sponsor Resello, the Pan-European Acronis Cloud Distributor, Ciaran Bolger, Sales Director Strategic Business at Acronis will join the cybersecurity roundtable at the SDC Channel Summit. Ciaran currently works as the Sales Director Strategic Business for Acronis where he is helping MSPs, SPs and Telcos grow Cloud Revenues and Margins with Innovative, Scalable and Easy to Use Back-up, DR and Security Solutions in multi-vendor environments. Over his years in IT and UC solution sales, Ciaran has developed key relationships both globally and domestically with a large number of IT Resellers, Systems Integrators, Manufacturers and Industry Professionals. He is a trusted advisor for many professionals in the industry who are looking for new technologies or partnership opportunities to further enhance their product portfolios.

Roundtable participant

Presented by Paul Joyce
Managing Director Joyce Solutions

Paul Joyce is a noteworthy leader within the UK data centre and IT services sector, with over 23 years experience in programme management and infrastructure delivery. He is the founder and director of Joyce Solutions, a leading provider of managed IT infrastructure and migration services operating across the UK and abroad.

A technological innovator with a borderline obsessive eye for detail, Paul founded Joyce Solutions to transform standards of quality and support within his sector. He is passionate about delivering exceptional results through meticulous preparation, first-rate project management and industry-leading expertise.

Roundtable participant

Presented by Paul Benedek
Director Excis Networks

Paul, is often described as the missing link between legal, business and technology as he is one of the few people to bridge the cross company gap in compliance, translating complex legislative and technical requirements into privacy and cybersecurity deliverables as well consulting on or delivering privacy, cybersecurity and cloud related projects.

Paul specialises in cloud privacy and cybersecurity. He has many years of international experience working in regulated and non-regulated industries, working on compliance and cybersecurity projects and programs. He is a Certified Information Privacy Professional (CIPP/E), a Certified Information Privacy Manager, a Certified International DPO (University of Maastricht), a Certified Data Privacy Solutions Engineer, a Certified Cloud Auditor and is also certified in Cloud Security (CCSK).

Paul leads the Cybersecurity and Privacy Practice at Excis Networks, an award-winning cybersecurity consultancy that was awarded the cybersecurity consultants of the year award 2021 by Innovation & Excellence Awards.

Excis helps many different organisations with their cybersecurity needs, helping them to implement and adopt cloud-based technologies as well as advising them on the requirements for lawful and compliant operation with legislation such as the GDPR, the NIS Directive and other regulations. Excis is a Cloud Security Alliance Solution Provider for Cloud Privacy and certification to their STAR standard and their Privacy Code of Conduct. Excis is also a part of the GDPR Centre of Excellence for the CSA and helps the CSA and their members on policy, responses and technical standards definitions for cloud standards that meet the GDPR and other legislation.


Roundtable participant

Presented by Clive Larkin
Commercial Business Manager Iomart

A commercial specialist at iomart, Clive has more than a decade of experience in the cloud services industry and works closely with customers to build services to match their specific requirements. Prior to cloud services, Clive worked in the classified security industry giving him a core understanding of threat prevention and risk assessment which he brings to his role at iomart when supporting customers with secure connectivity, data management, backup services and disaster recovery.


Summary

Even before the pandemic hit, businesses were embarking on their digital transformation journeys, where the user experience – both that of employees and customers – was the major focus. 12 months on and digital acceleration has become the new normal. And the user experience matters more than ever before – it can literally be the difference between a company staying in business or not. The Channel is perfectly placed to provide organisations with the necessary IT tools to ensure the optimised user experience. And the SDC Channel event will show you how.

The online event will utilise the ‘Connect’ Event Platform, integrating presentations, digital sponsors booths and networking tools into one portal – allowing for live text and video chat between delegates, speakers and sponsors.

Agenda



Tuesday 6th July 2021 BST
10:00 Welcome and Opening remarks, intro roundtable – Phil Alsop and Ian Luckett
Roundtable 1: Developing your Channel business for a post-pandemic world – the need for efficiency and automation
10:05 KEYNOTE
KEYNOTE & Moderator - Building a High Performing Leadership Team That Drives Your Tech Businesses Growth
Presented by Ian Luckett - IT Experts
10:15 Kaseya - Partner presentation and Roundtable participant
Presented by Marwin Marcussen - Kaseya
10:18 LIVE ROUNDTABLE 1: Featuring Ian Luckett - MSP Experts, Co-moderator, Chris Timm, Sondela Consulting, Walter Heck- Helecloud, Alex Louth - Logicalis, Luke Mead - LMS Group, Terry Storrar, Leaseweb, Marwin Marcussen, Kaseya
11:08 COFFEE BREAK & NETWORKING
Roundtable 2:The Channel – the perfect partner in a hybrid world
11:19 Roundtable Introduction from Phil Alsop
11:20 KEYNOTE
KEYNOTE and Moderator - The Modern World from Suppliers Perspective
Presented by Jason Kemsley - Uptime Solutions
11:30 Partner presentation and Roundtable participant - QUANTUM IS POSITIONED TO BE YOUR STRATEGIC TECHNOLOGY PARTNER FOR THE ENTIRE DATA LIFECYCLE
Presented by James Mundle - Quantum Storage
11:33 Park Place Technologies - Partner presentation and Roundtable participant
Presented by Chad Jones - Park Place Technologies
11:36 LIVE ROUNDTABLE 2: Featuring Jason Kemsley - Uptime Solutions, Guillaume Crapart - Quantum, Chad Jones - Park Place Technologies, Tiffany Kemp - Devant, Simon Bennett - TechData, Terry Storrar, Leaseweb, Andrew Slater, Node4
12:26 COFFEE BREAK & NETWORKING
Roundtable 3: New technology, changing customer demands and growth in as-a-service technologies
12:44 Roundtable introduction by Phil Alsop
12:45 KEYNOTE
KEYNOTE and Moderator - Making Sense (And Money) In The New Tech Ecosystem
Presented by Jay McBain - Forrester
12:55 Addigy - Partner presentation and Roundtable participant
Presented by Jason Dettbarn - Addigy
12:58 IT Glue - Partner presentation and Roundtable participant
Presented by Wilson Sanders - IT Glue
13:01 LIVE ROUNDTABLE 3 Featuring Jay McBain - Forrester, Indigo Poole - Global 4, Deb Das - Simplex Services, Alex Louth - Logicalis, Jason Dettbarn - Addigy, Wilson Sanders - ITGlue, Steve Denby - Node4
13:51 COFFEE BREAK & NETWORKING
Roundtable 4: Cybersecurity and connectivity, going to the edge and moving to the cloud
13:59 Roundtable Introduction by Phil Alsop
14:00 KEYNOTE
KEYNOTE and Moderator - We’re losing the cyberwar: What can we change?
Presented by Dave Sobel - MSP Radio
14:10 Resello - Partner presentation and Roundtable participant
Presented by Ciaran Bolger - Acronis
14:13 Duo Security at Cisco - Partner presentation and Roundtable participant
Presented by Helen Patton - Duo Security at Cisco
14:16 LogMeIn - Partner presentation and Roundtable participant
Presented by Adrian Lacusta - LastPass by LogMeIn
14:19 ConnectWise - Roundtable Partner & Participant
Presented by Jay Ryerse - ConnectWise
14:22 Egnyte - Roundtable Partner & Participant
Presented by Eric Anthony - Egnyte
14:25 LIVE ROUNDTABLE 4: Featuring David Sobel - MSP Radio, Ciaran Bolger- Acronis, Adrian Lacusta - LogMeIn, Paul Joyce - Joyce Solutions, Paul Benedek - Excis, Clive Larkin - Iomart, Helen Patton, Advisory CISO - Duo Security, Jay Ryerse - ConnectWise, Eric Anthony - Egnyte
15:15 CLOSING REMARKS - Ian Luckett and Phil Alsop
Presentation times and order are subject to change. This agenda was last updated on 19 Oct 2021 at 3:41am.

Partners

Meet our partners. View their introduction video, useful company resources and arrange a one on one private video meeting – Let’s make business happen - Digitally!

ROUNDTABLE PARTNER

ORGANISERS

Become a partner of the event if you are a hardware/software vendor, service provider, distributor, hosting/datacentre providers, cloud service providers and you are interested in engaging with our audience, your potential new business partners.

Become an Event Partner

Become a partner of the event if you are a hardware/software vendor, service provider, distributor, hosting/datacentre providers, cloud service providers and you are interested in engaging with our qualified audience of MSPs, MSSPs, System Integrators and Value Added Resellers

Package Features
3 minute pre-recorded presentation / intro
A seat at the 50 minute roundtable session
Feature editorial and advert in the SDC Channel Insights September supplement (digital)
10 minute video interview, for SDC Channel Insights
GDPR compliant attendees list, provided pre-event
Digital sponsors booth
1 minute elevator pitch within virtual booth
3 months on-demand access
Digital branding and adverts within event platform
Facilitated meeting maker via exhibitor portal
Logo on event website
Logo on event marketing (event will be marketed to over 12,000 MSPs and Resellers across Europe)
Dedicated social media promotion about sponsor
HTML sent to attendees pre-event
Unlimited staff registrations
Roundtable Partner
3 minute pre-recorded presentation / intro
A seat at the 50 minute roundtable session
Feature editorial and advert in the SDC Channel Insights September supplement (digital)
10 minute video interview, for SDC Channel Insights
GDPR compliant attendees list, provided pre-event
Digital sponsors booth
1 minute elevator pitch within virtual booth
3 months on-demand access
Digital branding and adverts within event platform
Facilitated meeting maker via exhibitor portal
Logo on event website
Logo on event marketing (event will be marketed to over 12,000 MSPs and Resellers across Europe)
Dedicated social media promotion about sponsor
HTML sent to attendees pre-event
Unlimited staff registrations
£ 4,995
Supporting Partner
3 minute pre-recorded presentation / intro
A seat at the 50 minute roundtable session
Feature editorial and advert in the SDC Channel Insights September supplement (digital)
10 minute video interview, for SDC Channel Insights
GDPR compliant attendees list, provided pre-event
Digital sponsors booth
1 minute elevator pitch within virtual booth
3 months on-demand access
Digital branding and adverts within event platform
Facilitated meeting maker via exhibitor portal
Logo on event website
Logo on event marketing (event will be marketed to over 12,000 MSPs and Resellers across Europe)
Dedicated social media promotion about sponsor
HTML sent to attendees pre-event
Unlimited staff registrations
£ 3,495
The online event will utilise the ‘Connect’ Event Platform, integrating presentations, digital sponsors booths and networking tools into one portal – allowing for live text and video chat between delegates, speakers and sponsors.

SDC Channel Insights Supplement

From the publishers of Digitalisation World and organisers of the Managed Services Summit and SDC Summit Live

We introduce a unique publication which is aimed at educating MSPs on the key topics to help them sustain digital excellence, to be published in September 2021. This magazine will be led be industry insights from MSPs, analysts, industry experts, vendors and distributors.

As businesses have sought to come to terms with the impact of Covid-19, the Channel has had a crucial role to play in providing the technology solutions which have enabled so many to survive, if not actually to thrive, during the past year. As we begin to emerge from the immediate threat of the pandemic, the Channel now needs to help companies of all shapes and sizes to understand their future, sustainable IT needs.

Topics covered include:

DEVELOPING YOUR CHANNEL BUSINESS FOR A POST-PANDEMIC WORLD – THE NEED FOR EFFICIENCY AND AUTOMATION
THE CHANNEL – THE PERFECT PARTNER IN A HYBRID WORLD
NEW TECHNOLOGY, CHANGING CUSTOMER DEMANDS AND GROWTH IN AS-A-SERVICE TECHNOLOGIES
CYBERSECURITY AND CONNECTIVITY, GOING TO THE EDGE AND MOVING TO THE CLOUD
How can you get involved?

As a vendor, distributor or cloud hosting provider, this is a perfect chance to reach over 30,000 MSPs, VARs, System Integrators and wider industry. You will have the opportunity to present your unique viewpoint/company profile in the form of a 2-page editorial, with logo and image and also include an a4 advert. Please see the example below:


Promotion:

• Inclusion in the 100+ page digital magazine
• Distributed to 30,000+
• Hosted on the Digitalisation World Website
• Promoted via HTMLs, newsletters & social media
• A high res PDF for your own use
Price:

£2,995 (includes production, design and layout).

If you are a partner of the SDC Channel Live Summit, you receive the package free of charge.
Contact:

Contact us at info@sdc-channel.com to be included.

Copy deadline September 1st 2021.